©2018 Mason Chix

FAQs

Spread the love and the PURPOSE!

How do I become a MC wholesale customer?

Once the wholesaler has completed the wholesale application, it will be submitted for review. Once approved, a Mason Chix rep will be in contact.

What are the minimum order requirements?

Mason Chix wholesale accounts are based on volume. A minimum order of 12 tees per design is required on all orders. Mason Chix will not fulfill wholesale orders that do not meet the minimum order requirement.

What is the suggested MSRP?

Goods purchased from Mason Chix wholesale should be sold at the recommended manufacturer's suggested retail price or 2-2.5% mark-up. Depending on the style and complexity of the design, the suggested MSRP is between $24-$36.

Web Commerce

Mason Chix requests no products or good purchased from or produced by Mason Chix be resold by or through an online auction or online store (i.e. Ebay, Amazon or other similar sites) without the express, written authority of Mason Chix.

All customers carrying Mason Chix products are required to have a physical location unless otherwise approved by a Mason Chix representative.

Product Images

Mason Chix will make images available upon request. You may use these images for print or online presence. The wholesale customer has the right to photograph the product for resale.

Payment Methods

All orders require a 50% down payment at time of order with the remaining balance due upon shipment. We accept credit card, PayPal, cash or business check. A 3% fee will be added to any credit card or PayPal transaction.

Shipping/Handling

We ship USPS or UPS ground shipping with a flat $15 shipping fee for all orders up to 36 tees and a $30 fee for all orders over 36 tees. Quicker modes of delivery are available upon request at the cost of the wholesale customer.

Shipping Errors/Returns/Warranty

Should an item be damaged or have a manufacturing defect, Mason Chix will provide a return. If you or your customer finds a printing or manufacturer's defect within the fist 30 days, we will work to resolve the issue. We strive to protect your reputation as well as ours!

Wholesale pricing

Wholesale pricing is available upon application approval. Once approved, you will receive a complete line sheet as well as t-shirt style/color options.

New product updates

Join our private Facebook wholesale group for new designs, pictures to use for advertising, as well as suggested post ideas.